How to fix double EFCs showing in the Cost Manager?
This can happen on a project say using accounts, locations and sets, where the EFC at the location and account...
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Troubleshooting
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How to open TXT files in Excel
TXT is just a tab delimited format, so Excel can easily import them, you just need to go through a... -
How to resend web POs to the current approver (if the approver has misplaced the original email)?
The creator of the PO just needs to log into the website, go to ‘Modify POs’, then locate the relevant... -
How to right click on a MAC?
Please note that Moneypenny uses in a number of areas a ‘right click’ context sensitive menu. Even though the Apple... -
How to run a PING test?
Purpose If you are finding you are often kicked out of one of our servers, this is a handy test... -
How to test the speed of your internet connection?
While you are not logged on to one of our servers, and not using other internet resources like watching youtube... -
How to use Skype’s ‘share screens’ function
This will allow you us to view your computer screen, without being able to make any changes to it. All you... -
What to do if Moneypenny opens to a grey screen with only menus at the top?
How to fix grey screen when opening MydaEs. -
What to do if the payslip emails are arriving with no attachments?
If payslips are arriving without PDFs attached, see these settings. -
What to do if your reports are cropping
Resolve cut off information when printing.