• How to determine if a worker has missing information?

    On the crew master file screen you will see the following column. Those marked with a ! have information missing in their entries. NB This is only referring to banking details/your countries unique tax number (TFN/NI or ID no) and superannuation details (for the appropriate countries). You can then send…

  • How to delete files from your server desktop on a MAC?

    It looks like we have a subtle change in behaviour between MACs and PCs here, in relation to how the ‘Delete’ key behaves. we have found that if you press the function (Fn) key while pressing the delete key you are able to delete.  

  • How to copy files between your PC and the Moneypenny Servers?

    Exports or PDFs run from our server will be placed on your server desktop, however often you will need to copy this file locally before you can work on it or send it away. There are two ways to do this. Copy / Paste files from the Clipboard As long…

  • How to copy/upload files between your MAC and the Moneypenny Servers?

    Copy / Paste files from the Clipboard Microsoft Remote Desktop 10 now has clipboard support, so as long as you have enabled clipboard sharing (this is enabled by default) in the Remote Desktop Connection 10 application, you can move files to or from the server by using the Copy (CMD…

  • How do I take a backup copy of my project?

    All users are responsible for taking regular backups of their shows running on our online servers, we have however provided a script to help with this. You should always backup at the end of the day or before you close a period and make sure you copy the backup to…

  • How to close PO’s which are “linked” to payroll

    How do you handle the situation where a purchase order has been entered but ends up being entered via payroll. Is there some where in which you can close the PO? Yes. There is a ‘modify PO’ button at the bottom of all the payroll screens, which will look up…

  • How to change the server you are connecting to from your PC?

    If you need to change which of our servers you are connecting to, you can use the following instructions. Just right click the ‘Moneypenny server’ shortcut on your desktop and select ‘Edit’. You will then see the following form. From the ‘General’ tab, alter the value in the ‘Computer’ field…

  • How to alter the performance of your RDP connection on a PC?

    This may be necessary, if you are working on a slow internet connection. It can improve at least a little bit your experience on one of our servers. To make the change , firstly log off our server and then locate the icon on your desktop that you use to…

  • How Do I Edit My Wages Departments?

    From the setup menu, select ‘Wage Minimums and Posting’. This menu item will of course be only visible on wages projects. Once the form has opened, select the ‘Departments’ tab. You will then see the below form. As the majority of the above fields are in white, you can simply…